If the airline has a cancellation policy that offers a refund, Uplift will update your account after the flight cancellation is complete. Uplift says on its website that if a customer wants to cancel their flight, it must be done with the airline first. "Unlike some BNPL providers Uplift is responsible and conducts a soft credit check and pays the airline immediately, and the consumer is responsible for paying uplift the installment payment." "Consumers have the option to pay in full for their flight ticket, or they have the option to pay over a period of time," Botts offered. RELATED: American Airlines ditching first class on international flights because 'customers aren't buying it' If consumers want to pay in installments for their ticket, they’re able to."Īccording to its website, Uplift explains that if a customer buys a flight ticket, they can travel before the entire amount is paid off, and it can take a few days between booking the flight and the departure date for the payment to process. We tell them (customers) the terms of the loan and its consumer friendly. Uplift has a separate loan plan that allows customers to budget for their travel expenses and its very clean and upfront. "There’s a reason that people do a separate plan rather than a credit card. It’s affordable and it allows customers to pay for their travel over a period of time," Tom Botts, chief commercial officer for Uplift, tells FOX Television Stations. "You don’t have to provide payments at the time you travel, and it’s a great way to ensure consumers can take the trip.
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